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Privacy Policy

Thank you for shopping at Zurova.com. Ensuring the security of your personal information is very important to us. This privacy policy outlines the information we collect about you & how we use the information. This Privacy Policy applies to the Site & does not apply to Sites maintained by other companies or organizations to which we link and do not hold any responsibility for any personal information submitted by you, to third parties through our website. You agree that by using the Site you are giving your assent to this Privacy Policy. If you are not in agreement with this Privacy Policy, kindly do not use the Site.

Information Collected

Zurova.com gathers customer information in order to give our customers a more gratifying and convenient shopping experience. Personal Information collected may include your name, address or location, phone number and email address and any other information about your preferences that you wish to provide to us. For a more personalized shopping experience you could also share with us your date of birth & gender.
We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, the collected information enables us to identify and/or communicate recommendations about our products, services and promotions that we believe may be of particular interest to you. It also helps us to continuously work on customer service to provide you with enhanced support.
Please note that while placing an order with us, we specifically ask for your phone number to allow us to keep you informed about the status of your order. This number may be shared with our courier partner for delivery services.
Your information will not be shared or disclosed to anyone except as described in this Privacy Policy.
*Incase you wish to edit the information, you can easily update the same by logging on to zurova.com and clicking My Account.

Our Email List

In order to get notifications about sales, latest merchandise in store and other Zurova news you can sign-up. At Zurova.com all email addresses are compiled for use both internally and by our business partners. At any time if you wish to unsubscribe from our email list or prefer that your email address is not shared with our business partners, click here or contact us. Your name from our email list will be omitted within a reasonable period of time. However, before we are able to remove you from the database, you may receive another email.

Business Partners

Zurova.com associates with certain trusted third parties (service providers) in connection with their performance of services to maintain and operate the Site. For example, third parties may be used to host the Site and to operate various features available on the Site. Third parties may also be used to send emails, analyze data and assist in fulfilling your orders.
Placing cookies or other technologies are used, by our service providers, to collect various kinds of information for us. This information helps us understand how you like to use zurova.com, so that are able to refine and improve the site for our customers, and provide advertising tailored to their interests. Please note that our service providers are not allowed to collect any credit card, user name or password information.
“Cookies” are small files that are automatically stored on your computer. If you wish, you can change your browser settings to disable the option of automatically accepting cookies on your system.
Every now and then, your personal information may be shared for the purpose of strategic relationships which include operating a co-branded website or web pages with a strategic partner. Please note that these co-branded sites may collect different or additional information.
We may also provide links on our Site to websites controlled by third parties. However Zurova has no control over these websites and our privacy policy is not applicable to these third party websites. Please refer to their respective privacy policy.
Zurova.com reserves the right to reveal information to comply with a court order, administrative/ governmental order and other such requirements of law. We may share such information, if the need be, to protect our rights, the rights of others , to fight fraud and credit risk and also to prevent harm to persons/ property.
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

Secure Shopping Experience

Sensitive personal information contained in orders placed on the Website are encrypted using 128-bit secure sockets layer (SSL)* technology. In order for SSL security to work, you must use an SSL enabled browser.
We put in dedicated efforts to protect the information we receive from you and follow strict technical and management practices to ensure immense confidentiality, security and integrity of data stored on our system. Unfortunately, no data transfer over the Internet or any wireless network can be guaranteed to be 100% secure. Hence, we strive constantly to protect your personal information and have implemented strict measures to reduce the likelihood of security problems of the data involved. You acknowledge that: (a) there are security and privacy limitations of the Internet which are not in our control; (b) the integrity, security, and privacy of any and all information and data exchanged between you and Zurova through the medium of our Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.
Access to your information is allowed to only those employees and third parties who need such access to perform their duties.
* Secure Socket Layer (SSL) is a technology used to provide a secure connection between internet browsers and websites, allowing you to transmit private data online. The SSL protocol helps us ensuring that our customer’s online transactions remain confidential.

Updating Your Personal Information & Preferences

You can update your registration information as well as your preferences to receive email from us or any other communications by sending a mail to support@zurova.com. However, email invites may still be sent to you by your friends and contacts if they choose to do so. Any user who chooses not to receive such invites to join the Site, in the future can do so by following the instructions in the email invitations. We will take prompt & judicious steps to implement your opt-out requests, but you may still receive communications from us for a few days till we process your request. However, if post all efforts, we are unable to accommodate a request to restrict our use of your information, we reserve the rights to delete all or any portion of the customer information.

Privacy Policy Changes

Zurova.com may periodically revise this Privacy Policy for new, unforeseen uses, not disclosed previously. Any changes made will be posted here. Your continued use of the Site indicates your acceptance to the Privacy Policy as posted. Please note that the Privacy Policy of Zurova.com only covers the use and disclosure of information about you that has been collected by us on Zurova.

Feel free to contact us with any questions about our Privacy Policy.

Email: customercare@zurova.com

Phone: 7535035550

Address: Zurova
N5/21 DLF Phase 2
Gurgaon